Help

How do I become a member of OpinionWorld?

It's very easy. Simply fill in your details on our sign-up page. We'll send you a link to the application form so you are able to confirm your membership.

Can I join OpinionWorld if I live outside Singapore?

No, unfortunately membership of this online panel is open only to residents of Singapore.

Will it cost me anything to join OpinionWorld?

There are no costs associated with joining the panel and you can leave at any time. However, you will need an e-mail address to receive invitations to participate in surveys and you need to be able to access the internet to complete our online surveys.

What happens after I join OpinionWorld?

We will send you an e-mail welcoming you to OpinionWorld and you will begin receiving e-mail invitations to take surveys. The e-mails will contain all the information you need to take part. Once you complete the survey, you'll have the opportunity to earn points.

How often will I be asked to take surveys?

We send out survey invitations on a regular basis, but cannot say who or when any member will receive invitations. This is because each survey is customized and based around the research goals for each individual client. Depending on your profile, we may ask you to complete surveys more or less often. For this reason, we ask you to keep your profile as up to date as possible. Please note some firewalls may prevent delivery of our survey invitations.

Why are surveys conducted?

OpinionWorld conducts surveys because businesses, governments, public bodies, and similar organizations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply.

How long does an average survey take to complete?

The number of questions varies from one survey to another. We try to keep surveys as short as possible, although we have to make sure the results are meaningful. In general a survey should take around 10 to 15 minutes to complete.

Can you mail the surveys to me or conduct them over the phone?

Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.

How can I sign up for PayPal?

Signing up for PayPal is a quick and easy process! Simply go to PayPal's homepage to sign up today. Go to PayPal.com.

How does it work?

Your points are turned into cash and can be collected via PayPal, for further information visit PayPal.

1. If you don’t have a PayPal account: Go to PayPal.com and click on 'Sign-up'. Be sure to Use your OpinionWorld member e-mail address when you enter your details.br>
2. If you have a PayPal account, but with a different e-mail address then please make sure you add your OpinionWorld member e-mail address to your existing account.br>
* Please note that if you do not yet have a PayPal account or if your PayPal account is configured to accept every payment manually you will have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to OpinionWorld.

If I become a member of OpinionWorld, will I receive e-mails advertising other products and services?

No. We do not sell the personal information of our members and we will never try to sell you a product or service.

Who can I talk to if I have any privacy concerns?

Contact information is provided in our Privacy Policy, which is linked from the bottom of the pages on the OpinionWorld website.

Why does OpinionWorld need my personal information?

Generally, personal information is used: (i) to communicate with you regarding OpinionWorld membership and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programs and fulfill your requests for incentives; (v) to facilitate your entry into our sweepstakes and communicate with you regarding sweepstakes entries; and (vi) to update our records.

Why did I get an e-mail with a link to join OpinionWorld if I didn't apply myself?

It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to become a member of OpinionWorld. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the e-mail and the reminder that will be sent. Your details will not be included on our members' list and you will not be contacted again.

How do achievements work?

As you continue completing activities with OpinionWorld, you’ll level up.

There are five levels: Bronze, Silver, Gold, Platinum and our highest level, Diamond.

At each level, there are key milestones required to complete your level.

How do I level up?

Your level is related to your membership, based on your actions like taking surveys and earning rewards.

You can level up by unlocking all the achievements available at your current level in a 365 day period. For example, if you’re a Bronze member, you need to complete all the available Bronze activities to level up and become a Silver member.

You can also unlock achievements for levels above your current one. For example, if you complete 100% of your survey profile, you’ll get a Platinum status badge – but you cannot reach Platinum level until you’ve achieved all the necessary achievements.

What is a Bronze member?

Bronze members are just getting started. To reach Bronze status, all you have to do is sign up and activate your account.

What is a Silver member?

Silver is the first step on the ladder.

To reach OpinionWorld Silver status, members must:

• Complete their first activity
• Complete 25% of their survey profile
• Complete one activity in the last week

What is a Gold member?

Gold members are regularly complete activities.

To reach Gold, members must:

• Complete 50% of their survey profile
• Take a survey in two consecutive weeks
• Complete 10 activities

What is a Platinum member?

Platinum members are active and regular members who have almost completed their profile.

To reach Platinum status, members must:

• Complete 75% of their survey profile
• Take a survey in three consecutive weeks
• Complete 25 activities

What is a Diamond member?

Diamond members have reached the top. They have a complete profile, completed fifty activities (or more) and maintain regular activity.

To reach Diamond status, members must:

• Complete 100% of their survey profile
• Take a survey in four consecutive weeks
• Complete 50 activities

How do I maintain my level?

It’s simple - keep sharing your opinions. We recommend taking activities at least once a week to maintain your current level.

If you don’t keep it up, you will eventually lose your achievement for consecutive activities and drop down a level.

Similarly, you’ll need to make sure your profile is kept up to date. Certain sections, like technology and automotive, will expire over time – so if your profile completion percentage has dropped since you last logged in, check back and complete any sections that are incomplete.

Where can I see the rewards I have earned from achievements?

The points earned from achievements can be found in your survey history page. This will show as 'community achievement'.

How can I view my achievements?

To see all the achievements you've earned, head to the ‘Achievements' tab.